Privacy Policy

01Introduction

This Privacy Policy explains how TradeSignal, Inc. ("TradeSignal", "we", "us") collects, uses, discloses, and safeguards information when you use our website, applications, and services (the "Services").

We are committed to protecting your privacy and handling your data transparently. By using the Services, you agree to the practices described in this policy.

02Information we collect

We collect information that you provide directly, information generated when you use the Services, and information from third-party trade and business data sources.

• Account data: name, work email, company, role, and billing details.
• Usage data: pages viewed, features used, searches run, and signals you follow.
• Company and trade data: publicly available business records, import/export activity, and industry classifications used to power buyer discovery.
• Technical data: IP address, browser type, device identifiers, and cookies.

03How we use your information

• Provide, operate, and improve the Services and match you with relevant buyers.
• Personalize industry signals and product-to-buyer recommendations.
• Communicate about your account, security, and product updates.
• Detect, prevent, and address fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our agreements.

04Legal bases for processing

Where the GDPR applies, we process personal data on the basis of your consent, the performance of a contract with you, our legitimate interests in operating and improving the Services, and compliance with legal obligations.

05Sharing and disclosure

We do not sell your personal data. We share information only in the limited circumstances below.

• With service providers who process data on our behalf under strict contractual controls.
• With your organization's administrators who manage your TradeSignal workspace.
• When required by law, legal process, or to protect the rights and safety of others.
• In connection with a merger, acquisition, or sale of assets, with notice to you.

06Data retention

We retain personal data for as long as your account is active or as needed to provide the Services, and thereafter only as required to meet legal, accounting, or reporting obligations.

07International transfers

We operate globally and may transfer data to countries other than your own. When we do, we rely on appropriate safeguards such as Standard Contractual Clauses to protect your information.

08Your rights

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Request a portable copy of the data you provided.
• Withdraw consent at any time, without affecting prior processing.

09Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Services are used. You can control cookies through your browser settings.

10Contact us

For privacy questions or to exercise your rights, contact our Data Protection Officer at privacy@tradesignal.com or write to TradeSignal, Inc., Weena 505, 3013 AL Rotterdam, Netherlands.